Shopping

What Shipping Methods Are Available?

We use our national postal services to send orders – it is the cheapest and fastest method available. Once your order will be dispatched, you will receive a tracking number.

Do You Ship Internationally?

Yes, we offer a worldwide shipping.

How long is processing time?

Once the order has been paid, it will be dispatched within 1-3 business days.

How Long Will It Take To Get My Package?

Average delivery time in Europe is 5 – 7 working days.
Average delivery time outside Europe is 12 – 25 working days.

Payment

What Payment Methods Are Accepted?

We accept PayPal and credit cards, including: Visa, MasterCard, American Express, Discover, JCB, Diner’s Club and EnRoute

Is online payment safe?

Yes, we use PayPal to process all payments though our website. PayPal offers a service called PayPal Purchase Protection that offers a buyer protection if there’s a problem. Also, in case your purchase doesn’t arrive or is damaged during the shipping, PayPal will arrange a full refund.

Orders & Returns

How do I place an Order?

You need to go to a product page first, then choose the color of a product, adjust quantity and click “Add to the cart” button. After that you will be redirected to the cart, where you can add a discount coupon or calculate your shipping cost. Click the “Proceed to checkout” button, add your billing details and place an order. You will be redirected to the PayPal payment gateway; it is possible to pay with your credit card if you don’t have a PayPal account.

How Can I Cancel Or Change My Order?

You can contact us using the following form: https://jacksnipe.eu/contact/
Just let us know if you wish to cancel your order before we have sent it to you.
You can also use this form if you want to change the delivery address.

Do I need an account to place an order?

No, you don’t need to have an account to place an order. We allow our customers to place orders without an account (guest checkout).

How Do I Track My Order?

You can track the status of your order here:
https://jacksnipe.eu/order-tracking/
Just enter your order ID, billing email and press the “Track” button.

We will also provide you a delivery tracking number once your order will be dispatched.

How Can I Return a Product?

If you won’t be happy with our product you can return it to us within 30 days to the following address:

Maksims Cumaks
Imantas 18-22
Daugavpils
LV-5401
Latvia

Once we will have received the returned product, we will transfer a full refund to you.